Frequently Asked Questions

Send us information on your company to e-mail for partners partner@sim-travel.ru, and in response you’ll immediately get all necessary information and drafts of contracts.

There are a few options:

• Sale of express-payment cards;
• Through Personal Account; one company may have several personal accounts;
  For instance, per each your outlet;
• The subscriber may independently top-up its number using any of the existing options for top-up balance.

Any detailed information may be get from your personal manager.

Certainly. We’ll post your corporate information in the section «Where to Buy».

Via «Personal Account» you may:

• Renew balances of tourist sim-cards SIMTRAVEL
• Renew balances of sim-cards held by your corporate clients
• Check sim-card balance
• See calls itemization
• Review statistics of renewals on your personal account
• A number of other additional options

No, sale of tourist sim-cards SIMTRAVEL requires no filling in of any documents, as a sim-card will be used only abroad. No contract with a subscriber is entered by the dealer. Before purchasing a sim-card the Subscriber may familiarize with a public contract (offer) and the fact of tourist sim-card purchase will be deemed a consent with the public contract.

Yes, it is possible.

Tourist sim-card «SIMTRAVEL» doesn’t work for voice calls in Russia. Only service commands are available in Russia (starting balance activation, «Russian Number Reservation» service, getting / sending of sms-messages and other service functions)